Privacy Policy

Introduction

Welcome to Spöke

At Spöke, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect information that helps us provide a better shopping experience.

  • Personal Information
  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • Payment Information

How We Use Your Information

Your information helps us:

  • Process and fulfill orders
  • Deliver products
  • Manage your account
  • Respond to customer inquiries
  • Improve website performance
  • Personalize your shopping experience
  • Send promotional emails (only if you opt in)
  • Prevent fraud and maintain website security

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Keep items in your shopping cart
  • Improve website functionality
  • Personalize content and offers

You may disable cookies through your browser settings, although some website features may not function properly.

How We Share Your Information

We never sell or rent your personal information. We may share your information with trusted service providers who assist with:

  • Payment Processing
  • Shipping & Delivery
  • Email Marketing
  • Website Analytics
  • Customer Support
  • Fraud Prevention

These partners are required to protect your information and only use it for approved business purposes.

Payment Security

All payments are processed through secure, PCI-compliant payment providers. Spöke does not store your complete credit or debit card information on our servers.

Data Security

We use industry-standard security measures including:

  • SSL Encryption
  • Secure Payment Gateways
  • Protected Servers
  • Limited Employee Access
  • Continuous Security Monitoring

While no system is completely secure, we continuously work to protect your personal information.

Marketing Communications

If you subscribe to our newsletter, you may receive:

  • Exclusive Offers
  • Seasonal Collections
  • Outdoor Inspiration
  • Brand Updates

You may unsubscribe at any time using the link included in every email.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will always be posted on this page with the revised "Last Updated" date.